Privacy Policy

1. Introduction
Aizen Academy ("Aizen Academy," "we," "our," or "us") is committed to protecting the privacy of our students, their families, and visitors to our website. This Privacy Policy explains what personal information we collect, why we collect it, how we use and protect it, and your rights regarding that information.
This policy applies to information collected through our website (aizenacademy.com), our registration and enrollment forms, free trial class requests, career applications, and any other interactions you have with us online or in person.
By using our website or providing your personal information to us, you consent to the collection, use, and disclosure of your information as described in this policy.

2. Information we collect
Information you provide directly
When you register your child, book a free trial class, apply for a position, or contact us, you may provide the following information:
Parent / Guardian information: Full name, email address, phone number, mailing address, city, and postal code.
Child information: First and last name, date of birth, school name, current grade, and program enrollment preferences.
Career applicant information: Name, email, phone number, resume/CV, and any information included in your application message.
General inquiries: Name, email, phone number, and the content of your message.
Marketing attribution: How you heard about Aizen Academy (collected during registration).
Information collected automatically
When you visit our website, we may automatically collect certain technical information, including your IP address, browser type and version, operating system, referring URL, pages visited, time spent on pages, and general geographic location (city/region level). This information is collected through cookies and similar technologies (see our Cookie Policy for details).
Information from third parties
We do not purchase personal information from third parties. If you interact with us through a third-party platform (for example, social media), we may receive limited information from that platform in accordance with their privacy settings and policies.
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3. How we use your information
We use the personal information we collect for the following purposes:
Enrollment and program administration: To process registrations, schedule classes, manage student records, and communicate with parents about their child's progress and schedule.
Free trial coordination: To schedule and confirm free trial classes and follow up with families afterward.
Communication: To respond to inquiries, send program updates, schedule changes, event invitations, and other information relevant to enrolled families.
Recruitment: To process career applications and communicate with applicants about opportunities.
Website improvement: To understand how visitors use our website so we can improve its content, functionality, and user experience.
Legal and safety: To comply with applicable laws, protect our rights, and ensure the safety of our students and staff.
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4. How we share your information
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information in the following limited circumstances:
Program partners: Aizen Academy delivers programs developed by third-party curriculum providers, including UCMAS Canada Inc., i-Maths, iLEAP Club Inc., and e² Young Engineers Ltd. We may share limited student information (such as name, age, and program enrollment) with these partners as necessary to administer the programs, process certifications, and facilitate participation in competitions and grading exams.
Service providers: We may use third-party service providers to help us operate our website, process payments, send communications, or perform other business functions. These providers are given access only to the information they need to perform their services and are required to protect it in accordance with this policy and applicable law.
Legal requirements: We may disclose your information if required by law, regulation, legal process, or governmental request, or if we believe disclosure is necessary to protect the rights, property, or safety of Aizen Academy, our students, staff, or others.
Business transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, personal information may be transferred as part of that transaction. We will notify affected individuals of any such change in ownership or control of their personal information.
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5. Children's privacy
Aizen Academy provides educational programs to children, and we take the privacy of minors seriously. We collect personal information about children only with the consent of their parent or legal guardian, through our registration and enrollment process.
We do not knowingly collect personal information directly from children through our website. All information about children is provided by their parent or guardian. If you believe we have inadvertently collected personal information from a child without parental consent, please contact us immediately so we can delete it.
Photographs and recordings: During classes, events, and competitions, Aizen Academy may take photographs and video recordings of students. By agreeing to our Terms and Conditions during registration, parents grant permission for these images to be used for promotional purposes (website, social media, print materials), provided no full name or address is attached to the images unless explicitly authorized. Parents may withdraw this consent at any time by contacting us in writing.
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6. Data retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. Specifically:
Active student records: Retained for the duration of enrollment plus two years after a student's last class, to support re-enrollment and provide references if requested.
Career applications: Retained for up to one year after the application is received, unless the applicant requests earlier deletion.
Website analytics data: Retained in accordance with the retention settings of our analytics provider (typically 14–26 months).
Financial records: Retained as required by Canadian tax law (generally seven years).
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7. Data security
We take reasonable measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. These measures include secure hosting, encrypted data transmission (SSL/TLS), restricted access to personal data on a need-to-know basis, and regular review of our security practices.
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.
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8. Your rights
Under the Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:
Access: Request a copy of the personal information we hold about you or your child.
Correction: Request that we correct any inaccurate or incomplete personal information.
Withdrawal of consent: Withdraw your consent to the collection, use, or disclosure of your personal information, subject to legal or contractual restrictions. Note that withdrawing consent may affect our ability to provide certain services (for example, we cannot administer program enrollment without basic contact and student information).
Deletion: Request that we delete your personal information, subject to our legal retention obligations.
To exercise any of these rights, please contact our Privacy Officer using the information below. We will respond to your request within 30 days.
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9. Third-party links
Our website may contain links to third-party websites or services that are not operated by us (for example, curriculum partner websites, social media platforms, or payment processors). We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party site you visit.

10. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will update the "Last updated" date at the top of this page. For significant changes, we may also notify enrolled families by email.
We encourage you to review this policy periodically.
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11. Contact us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
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Privacy Officer: aizenacademy@gmail.com
Email: aizenacademy@gmail.com
Phone: (416) 477-0372
Mailing address: 1290 Finch Ave W Unit 22, Toronto, ON M3J 3K3
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If you are not satisfied with our response, you may file a complaint with the Office of the Privacy Commissioner of Canada at www.priv.gc.ca.